WhatsApp, Instagram, Messenger, Telegram, email and website chat

WhatsApp software for small businesses and trades

One inbox to manage conversations with your customers and prospects (WhatsApp, Instagram, Messenger, email…). With WYP.chat, your whole team replies from a computer or a phone, without passing the business phone around, then sends WhatsApp campaigns when you are ready. Unlimited users and a free plan with no time limit.

14-day trial, no card needed (Solo if you work alone, Pro as a team). Then a free plan with no time limit.

While Meta reviews WYP.chat, our team connects your WhatsApp number with you.

Your whole team, no seats to count. With 5 people, the Team plan costs €99 a month excl. VAT, the same as with one. You pay Meta directly for its messages, with no markup.

Updated on

Sarah Lewis WhatsApp
Today
Hi, I would like a quote to redo my bathroom, about 6 m². When could you come round? 09:12
Photos · bathroom (3) 09:12
Internal note · visible to the team only Emma: Tom, you could pop by on Thursday: you’ll be in Headingley anyway. 09:13
Tom
Hi Sarah, thanks for the photos. I can come on Thursday at 10 am or Friday at 2 pm to measure up. 09:14
Thursday at 10 is perfect. 09:16

All your channels in one shared inbox

  • WhatsApp
  • Instagram
  • Messenger
  • Telegram
  • Email
  • Website chat
  • RCS Coming soon
  • SMS Coming soon

Start with one WhatsApp number and a small team

On day one, two people answer customers from the same inbox, each on their own computer or phone. Campaigns and automated messages come later, in the same tool, when you need them.

  1. Reply

    Every message in one place

    Quotes, bookings, questions: customers write on WhatsApp, Instagram, Messenger, Telegram, by email or on your website. You reply from your computer or your phone.

  2. Organise

    As a team, nothing missed

    Every conversation has an owner. Internal notes, labels, quick replies, response times and opening hours.

    WhatsApp Business with multiple users →
  3. Grow

    Campaigns and follow-ups

    Send an offer, a reminder or a follow-up to contacts who opted in, with A/B testing and automated messages. Replies land in the inbox.

    WhatsApp message pricing →

WhatsApp Business app or software?

The free app is enough when you reply on your own. With a team, it soon hits its limits.

WhatsApp Business app

Free, for one person
  • One main phone and up to 4 linked devices
  • No way to see who replied
  • No owner for each conversation

Software on the official API

For replying as a team
  • Unlimited users, each with their own login
  • An owner for every conversation, and you see who replied
  • Shared internal notes and labels
  • WhatsApp campaigns to contacts who opted in

No need to choose: you keep the app on your phone, on the same number, and WYP.chat works alongside it.

WhatsApp Business with multiple users: the guide →

WhatsApp for your industry

  • Restaurants

    A customer sends their basket from your WhatsApp menu. The order to confirm shows up in the conversation at the basket price, for front of house and the kitchen alike.

  • Tradespeople

    A customer sends three photos of their bathroom. You suggest a time to measure up, then the quote goes out as a PDF in the same conversation.

  • Shops

    A customer asks whether the jacket comes in a size 12. You put it aside, she pays by link and picks it up in store.

  • B2B services

    A prospect writes from your website. The request goes to the salesperson for that area, who offers a Google Meet call in the conversation.

WhatsApp Business use cases: every industry →
AI agents

One AI agent per mission

Coucou and Allô already answer on WhatsApp, Messenger, Instagram, Telegram and your website chat, from your sources, and hand over to your team as soon as they are unsure. When you are closed, Veilleur replies with your reopening time and passes the request to your team for when you reopen. 15 more agents are on the way: quotes, appointments, orders, reviews…

  • Coucou, welcome AI agent Coucou AI agent Welcome · Available
  • Allô, support and after-sales AI agent Allô AI agent Support · After-sales · Available
  • Veilleur, after-hours AI agent Veilleur AI agent When you are closed · Available
Coming soon, 15 more agents Chiffre, quotes AI agentProspect, prospecting AI agentRappel, follow-up AI agentCréneau, appointments AI agentTournée, field visits AI agentColis, orders AI agentStock, availability AI agentTicket, payments AI agentAgrafe, invoices AI agentPlume, campaigns AI agentÉcho, content AI agentBravo, customer reviews AI agentRadar, monitoring AI agentPilote, conductor AI agentMémo, notes and follow-up AI agent
Discover AI agents →

Connected to your tools

Slack, Google Calendar, Ringover, Calendly and Cal.com are already connected: alerts and replies from Slack, appointment slots offered in conversations, Ringover calls and Calendly or Cal.com bookings in the customer’s WhatsApp conversation, with a reminder the day before. SnapCall, for claims with evidence, is set up with you by WYP. Other tools will follow.

An app in English, French and Spanish, billed in euros

Your language
App and help centre in English, French and Spanish. A member of the team replies on WhatsApp or by email.
Your number
You keep your number and the WhatsApp Business app on your phone. Both work together.
Your prices
Subscription in euros excluding VAT, monthly plans with no commitment.

Same price for 5, 10 or 20 people

Users are unlimited on every plan. Your subscription price does not change as your team grows.

Plan 5 people10 people20 people
Free €0€0€0
Solo €29€29€29
Team €99€99€99
Pro €199€199€199

Monthly price excluding VAT, billed monthly. Messages charged by Meta come on top, depending on your usage.

Clear prices, no commitment

Unlimited users on every plan. Prices exclude VAT; monthly plans can be cancelled at any time.

Compare plans →
Free €0 forever 1 WhatsApp number, 50 conversations per month
Solo €29 / month excl. VAT Unlimited conversations, 1,000 campaign recipients per month
Team €99 / month excl. VAT 3 WhatsApp numbers, 10,000 campaign recipients per month
Pro €199 / month excl. VAT 10 WhatsApp numbers, 50,000 campaign recipients per month

Frequently asked questions

What is WYP.chat?

WYP.chat is a shared inbox for small businesses and tradespeople. It brings WhatsApp, Instagram, Messenger, Telegram, email and website chat together so a team can reply from a computer or a phone. RCS and SMS are coming soon.

Do I need WhatsApp Business?

WYP.chat uses the official WhatsApp Business API from Meta. Your number connects with your Meta account, and you can keep the WhatsApp Business app on your phone. While Meta reviews WYP.chat, our team sets up this connection with you.

WhatsApp Business app or software: which should I choose?

On your own, the free app is enough. With a team it hits a ceiling: one phone and up to 4 linked devices, with no way to see who replied or who is handling which conversation. Software connected to the official API, such as WYP.chat, gives you unlimited users, an owner for each conversation, internal notes and campaigns. You can keep the app on the same number.

How many devices does the WhatsApp Business app allow?

One main phone and up to 4 linked devices: a computer, a tablet or another phone. They all share the same account, without showing who replied.

How much do WhatsApp messages cost?

Incoming messages are free. Since 1 October 2026, Meta has charged for replies beyond 1,000 per month per number, at the utility rate of the customer’s country. Templates (campaigns, confirmations, reminders) are charged by Meta for every message, even within 24 hours.

How many people can use it?

Users are unlimited on every plan, including the Free plan.

How much does WYP.chat cost for a team of 10?

The same as for one person, because users are unlimited: Free €0, Solo €29, Team €99, Pro €199 per month excluding VAT, depending on the plan. Messages charged by Meta come on top.

Can I try it without a card?

Yes. 14-day trial, no card needed (Solo if you work alone, Pro as a team). After that, your workspace moves to the Free plan unless you pick a plan.

Can I send WhatsApp campaigns?

Yes, on every plan: included from Solo, paid in credits on the Free plan (1 credit per recipient). They use templates approved by Meta and only go to contacts who opted in.

Reply as a team to the customers who already message you on WhatsApp

While Meta reviews WYP.chat, our team connects your WhatsApp number with you.