New pupil enquiries
Prices, documents, waiting times: the same questions keep coming. The team’s quick replies answer them in two taps, and each enquiry has an owner.
WYP.chat shares your driving school’s WhatsApp between the office and the instructors: every enquiry has an owner, a lesson can be moved in the conversation using available Google Calendar slots, and a scenario reminds pupils about their test with reply buttons. Free plan, then €29 a month excl. VAT.
Your whole team, no seats to count. With 5 people, the Team plan costs €99 a month excl. VAT, the same as with one. You pay Meta directly for its messages, with no markup.
Who it is for: driving schools, motorcycle training schools, HGV and bus training, independent instructors, schools with several branches, intensive courses.
Pupils message on WhatsApp at all hours. This is how the office and the instructors share those messages.
Prices, documents, waiting times: the same questions keep coming. The team’s quick replies answer them in two taps, and each enquiry has an owner.
A pupil cannot make it. The instructor or the office offers their available Google Calendar slots, and the new lesson goes into their calendar.
When the office adds the “Test booked” tag, a scenario sends the reminder with reply buttons.
Each instructor sees their pupils’ conversations on their phone. An internal note passes a message to the office without the pupil seeing it.
A pupil who misses their test wastes a slot that is hard to get. A scenario checks in with every pupil and only bothers the office when something is wrong.
If the pupil has not written for more than 24 hours, the scenario sends a Meta-approved utility template instead, charged by Meta at the rate of the pupil’s country. You can build this scenario on every plan: included from Solo, 2 credits per automated message on the Free plan. If lessons are booked through Calendly or Cal.com, the lesson reminder the day before goes out automatically too.
Signing up starts on WhatsApp. Personal documents, though, should not go through the chat.
With younger pupils, it is often a parent who writes, or pays.
Many driving schools run a WhatsApp group per course or intake. WYP.chat handles one-to-one conversations.
The app runs on one main phone and up to 4 linked devices, with no way to assign conversations. With WYP.chat, the office and every instructor have their own login to the same number, and the app can stay on the school’s phone.
| Need | WhatsApp Business app | WYP.chat |
|---|---|---|
| Office and instructors on one number | One main phone and up to 4 linked devices | Unlimited users, each with their own login |
| Knowing who looks after a pupil | No assignment to a person | One owner per conversation |
| Moving a lesson | Calendar checked separately | Free Google Calendar slots offered in the reply |
| Test reminders | Typed by hand for each pupil | Scenario with buttons, back to the office if no reply |
| Notes between colleagues | Instructors’ group or word of mouth | Internal notes the pupil never sees |
| Several branches | One phone per number | Up to 3 numbers in one workspace on Team |
You can keep your current WhatsApp number, and the WhatsApp Business app stays on the school’s phone.
The WYP.chat AI agents most useful for this industry, one per mission. Your team always stays in control.
Answers common questions (packages, enrolment documents, office hours) from your sources and hands over for lesson schedules or an exact price.
Will offer lesson slots from instructors’ calendars and send the reminder the day before.
Will follow up on an unconfirmed lesson or a learner who has gone quiet, at the right time.
Coucou and Allô are available today on WhatsApp, Messenger, Instagram, Telegram and your website chat, and Veilleur replies when you are closed, with your reopening time. The other agents are coming soon.
The catalogue of 18 AI agents →Unlimited conversations and custom scenarios, including test reminders. Move to Team (€99 excl. VAT) for 3 numbers and one team per branch, with its own response times.
A group works for shared announcements and for pupils helping each other, but everyone sees everyone’s messages. WYP.chat does not handle groups: it handles one-to-one conversations between the school and each pupil. Your groups can stay in the WhatsApp Business app, and a campaign reaches every pupil who agreed to it, each in private.
For the lesson diary, progress records and invoicing, driving school management software. For WhatsApp, WYP.chat’s Free plan covers 50 conversations a month, with unlimited users and no card needed. The two work side by side.
Yes, each with their own login, on phone or computer. Each instructor can connect their own Google Calendar to offer their available slots; colleagues have no access to it.
Yes, with a scenario triggered by a tag such as “Test booked”: a question with buttons, then a handover to the office if the pupil has a problem or does not reply within 48 hours. You can build this scenario on every plan: included from Solo, 2 credits per automated message on the Free plan. The automatic lesson reminder the day before works if lessons are booked through Calendly or Cal.com.
Best not. The WhatsApp Business policy forbids asking for full ID, bank account or payment card numbers in the chat. Send the list of documents on WhatsApp, and have pupils show them at the office or upload them to your pupil portal.
Within 24 hours of the pupil’s last message, a free-form reply costs nothing, up to 1,000 a month per number. After that you need a utility template, which Meta charges for at the rate of the pupil’s country.
Trial requests, membership questions and timetable changes, handled by reception and coaches. Follow-ups only go to people who opted in.
Front desk only: booking and moving appointments, reminders, opening hours and directions. No medical information goes through WhatsApp.
Booking requests arrive on WhatsApp, Instagram and website chat. Reception offers available Google Calendar slots and fills a cancelled slot with a campaign.
Help centre articles that walk through each setting, screen by screen.
Pages checked on 10 October 2026.
While Meta reviews WYP.chat, our team connects your WhatsApp number with you.