WYP.chat lets a car dealership receive buyer enquiries from listings and ads on one WhatsApp number and give each one to a salesperson: test drives, part-exchange photos, handover. Your dealer software handles stock and paperwork, WYP.chat the conversations. Free plan, then €29 a month excl. VAT, with no charge per user.
Your whole team, no seats to count. With 5 people, the Team plan costs €99 a month excl. VAT, the same as with one. You pay Meta directly for its messages, with no markup.
WhatsApp Who it is for: franchised dealers, used car dealers, car supermarkets, motorcycle dealers, dealer groups, van and commercial vehicle dealers.
Four moments when buyers already message the dealership, and what the sales team does with those messages in WYP.chat.
The buyer writes from the WhatsApp button on your listing or from a Click-to-WhatsApp ad. The enquiry goes to one salesperson, who follows it through.
WhatsApp The salesperson sends the link to their Calendly or Cal.com page in a button. The booked test drive shows in the conversation, and the “Appointment reminder” scenario writes the day before.
WhatsApp The customer sends photos and the mileage of their current car. They stay on their record, and the salesperson prepares a valuation before the test drive.
WhatsApp A message template approved by Meta tells the customer their car is ready, even if they have not written for days.
WhatsApp An enquiry that arrives on a Sunday evening should not wait for someone to find it on a phone. In WYP.chat it has an owner by Monday morning.
WhatsApp allows free-form messages within 24 hours of the customer’s last message. After that, a Meta-approved template has to reopen the conversation first.
A finance question often comes in the very first message. It deserves a salesperson, not an automated answer: WYP.chat does not calculate monthly payments or rates, and promises no finance.
Your dealer management system or CRM keeps stock, order forms and deal files. WYP.chat does not connect to it or replace it: it looks after buyers’ messages.
Following up after a test drive or announcing an open day: yes, as long as the buyer has agreed to hear from you. Meta requires that opt-in before you message them first.
The WhatsApp Business app runs on one main phone and up to 4 linked devices, with no way to assign conversations. WYP.chat opens the same number to every salesperson, and the app can stay on the reception phone.
| Need | WhatsApp Business app | WYP.chat |
|---|---|---|
| Several salespeople | One main phone and up to 4 linked devices | Unlimited users, each with their own login |
| Who is handling which buyer | Everyone reads everything, nobody owns it | One salesperson per conversation, internal notes |
| Enquiries from ads | Mixed in with other chats | “Ad” badge and a report per ad |
| Part-exchange photos | In one phone’s gallery | Attached to the customer’s record |
| Test drive booked | Written down by hand | “Appointment booked” line in the thread, reminder the day before |
| A salesperson leaves | Conversations leave with their phone | Conversations stay in the dealership’s workspace |
You can keep your current WhatsApp number, and the WhatsApp Business app stays on the dealership’s phone.
Never automated finance: the agent gives no amount that is not in your sources, and any question about finance, part-exchange or price goes to the salesperson.
Answers buyers’ questions (opening hours, what to bring for a test drive, the link to book one) from your sources and hands over for a price, a part-exchange or finance.
When the dealership is closed, replies right away to enquiries from your listings with your reopening time and passes the request to your team for when you reopen.
Will follow up with a buyer after a test drive, or on an unconfirmed test drive, at the right time.
Coucou and Allô are available today on WhatsApp, Messenger, Instagram, Telegram and your website chat, and Veilleur replies when you are closed, with your reopening time. The other agents are coming soon.
The catalogue of 18 AI agents →A dealership works in teams: Team separates sales and handover, tracks their response times and opens 3 numbers. A small team? Solo (€29 excl. VAT) gives unlimited conversations, custom scenarios and campaigns, with no charge per user.
No. Your dealer software keeps stock, order forms and finance files. WYP.chat receives buyers’ WhatsApp messages and shares them out between salespeople. The two are not connected: the salesperson copies into their software whatever needs to be there.
The app runs on one main phone and up to 4 linked devices, every chat lands in the same list and nobody owns them: with five salespeople, enquiries get lost. With the API, which WYP.chat uses, those limits go, but a message sent more than 24 hours after the customer’s last message must be a paid, Meta-approved template.
When the buyer writes from a Click-to-WhatsApp ad, the conversation carries an “Ad” badge and the ad shows on their record. A report counts conversations, qualified contacts and customers per ad, based on the stage the team gives each contact.
The customer can ask and the salesperson answers. But WYP.chat does not calculate monthly payments or rates, the AI agent gives no amount that is not in your sources, and the WhatsApp policy forbids asking for full bank details or ID in the chat. The finance file is put together at the dealership.
Within 24 hours of the customer’s last message, a free-form reply costs nothing, up to 1,000 a month per number. After that you need an approved template, which Meta charges at the rate of the customer’s country. WYP.chat is free up to 50 conversations a month, then €29 a month excl. VAT on Solo.
They stay in the dealership’s workspace, on its number. Remove the salesperson from the workspace and assign their conversations to a colleague: history, photos and notes go with them.
Reception and workshop see the same conversations: photos of the car, quotes approved in one tap, a message when the car is ready.
Every lead who writes on WhatsApp or website chat goes to the right rep, with their record, notes and Google Meet meetings.
Every buyer, tenant or seller enquiry has an owner, viewings go into Google Calendar and conversations stay with the agency.
Help centre articles that walk through each setting, screen by screen.
Pages checked on 13 October 2026.
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