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WhatsApp Business channels and integrations

WYP.chat currently brings six channels into one shared inbox: WhatsApp Business (Meta’s official API), Instagram, Messenger, Telegram, email and website chat. Six integrations are live: Google Calendar, Meet and Contacts, Slack, Ringover telephony, Calendly and Cal.com bookings, with a WhatsApp reminder the day before, and SnapCall for claims with evidence, set up with you by WYP. Every other channel and tool on this page is planned or under review, and not open yet, and each one shows its status.

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Updated on

Messaging channels

Every connected channel lands in the same inbox, so your team answers from one screen whichever app the customer chose.

  • WhatsApp Business

    Available

    The official Meta API: the whole team replies from the same number, without sharing a phone.

    WhatsApp Business with WYP.chat →

  • Messenger

    Available

    Messages from your Facebook Page.

    Messenger with WYP.chat →

  • Instagram

    Available

    Direct messages from your business account.

    Instagram with WYP.chat →

  • Website chat

    Available

    The WYP.chat website chat, linked to the same inbox.

    Website chat with WYP.chat →

  • Email

    Available

    Forward your contact address to WYP.chat: emails arrive with your other messages.

    Email with WYP.chat →

  • Telegram

    Available

    Private messages to your Telegram bot, with no 24-hour window.

    Telegram with WYP.chat →

  • Apple Messages for Business

    Coming soon

    Conversations started from the Messages app on iPhone, iPad or Mac.

  • LINE

    Coming soon

    Messages from your LINE Official Account.

  • LinkedIn

    Under review

    Messages from your company page. Access limited to partners approved by LinkedIn.

  • RCS

    Coming soon

    Rich messages through Google, on Android and iPhone.

  • SMS

    Coming soon

    Receive and send text messages from a dedicated number.

  • TikTok

    Coming soon

    Direct messages from your business account.

  • Viber

    Coming soon

    Messages from your Viber business account.

  • WeChat

    Coming soon

    Messages from your WeChat Official Account.

  • X (Twitter)

    Coming soon

    Direct messages from your X account.

Integrations

Integrations connect WYP.chat to your calendar, phone, sales and support tools. Six are available today, SnapCall as a guided set-up; the others are planned, with no release date announced.

  • Google Calendar, Meet and Contacts

    Available

    Google Meet appointments in your available slots from a conversation, and import of your contacts. Each member connects their own account.

    Google Calendar, Meet and Contacts with WYP.chat →

  • Slack

    Available

    Team alerts in your Slack workspace, and replies to customers from Slack.

    Slack with WYP.chat →

  • Calendly

    Available

    Every Calendly booking in the customer’s conversation, and a WhatsApp reminder the day before with “I confirm” and “Change”. Paid Calendly plan.

    Calendly with WYP.chat →

  • Cal.com

    Available

    Every Cal.com booking in the customer’s conversation, and a WhatsApp reminder the day before with “I confirm” and “Change”.

    Cal.com with WYP.chat →

  • Ringover

    Available

    Every call in the customer’s WhatsApp conversation, one-click call back, and a WhatsApp message two minutes after a missed call.

    Ringover with WYP.chat →

  • SnapCall

    Available

    Claims with evidence: the guided-capture link sent from the conversation, the evidence analysed, the decision made by your rules.

    Available, set up with you by WYP. Direct connection planned with SnapCall’s API, no date.

    SnapCall with WYP.chat →

  • Aircall

    Coming soon

    Calls in the contact’s history, one-click calling, missed calls followed up on WhatsApp.

  • Brevo

    Coming soon

    Contacts, consents and lists synced with your email campaigns.

  • HubSpot

    Coming soon

    Contacts and conversations kept in sync.

  • Outlook Calendar

    Coming soon

    Appointments in the team’s Microsoft calendar.

  • Pipedrive

    Coming soon

    Every conversation linked to the right deal.

  • Salesforce

    Coming soon

    Contacts, opportunities and conversation history.

  • Shopify

    Coming soon

    The customer’s orders and delivery tracking in the conversation.

  • Webhooks and API

    Coming soon

    Send every WYP.chat event to your own system.

  • Zapier

    Coming soon

    Connect WYP.chat to your other tools.

  • Zendesk

    Coming soon

    Create a ticket from a conversation.

Status of every channel and integration

The same status as the Channels screen in the WYP.chat app. “Under review” means nothing is committed yet.

Channels

Available (6)
WhatsApp Business
Available
Official Meta API
Messenger
Available
Facebook Page
Instagram
Available
Direct messages
Website chat
Available
WYP.chat website chat
Email
Available
Your contact address
Telegram
Available
Your Telegram bot
Coming soon (8)
Apple Messages for Business
Coming soon
Apple’s Messages app
LINE
Coming soon
LINE Official Account
RCS
Coming soon
Rich messages
SMS
Coming soon
For every phone
TikTok
Coming soon
Direct messages
Viber
Coming soon
Business account
WeChat
Coming soon
Official Account
X (Twitter)
Coming soon
Direct messages
Under review (1)
LinkedIn
Under review
Company page

Integrations

Available (6)
Google Calendar, Meet and Contacts
Available
Slack
Available
Calendly
Available
Cal.com
Available
Ringover
Available
SnapCall
Available, set up with you by WYP. Direct connection planned with SnapCall’s API, no date.
Coming soon (10)
Aircall
Coming soon
Brevo
Coming soon
HubSpot
Coming soon
Outlook Calendar
Coming soon
Pipedrive
Coming soon
Salesforce
Coming soon
Shopify
Coming soon
Webhooks and API
Coming soon
Zapier
Coming soon
Zendesk
Coming soon
Compare plans →

Frequently asked questions

Which channels can I connect to WYP.chat today?

Six: WhatsApp Business through Meta’s official API, Instagram, Messenger, your Telegram bot, email and your website chat. Their messages arrive in the same shared inbox.

Can I connect Telegram?

Yes. Create your bot with BotFather, Telegram’s official tool, then paste its token in Channels: private messages sent to the bot arrive in the shared inbox, with no 24-hour window and no credits per message. RCS, SMS, TikTok and the other messaging apps on this page are not open yet.

Telegram for business with WYP.chat →

What about LinkedIn?

LinkedIn is under review, not in progress: LinkedIn requires explicit approval for most of its APIs. We promise nothing until that access is granted.

Does WYP.chat integrate with HubSpot, Pipedrive or Salesforce?

Not yet. These integrations are planned, along with Shopify, Brevo, Zendesk, Outlook Calendar, Aircall, Zapier, webhooks and the API. Google Calendar, Meet and Contacts, Slack, Ringover, Calendly, Cal.com and SnapCall are available today.

Does WYP.chat work with Calendly or Cal.com?

Yes. Every booking, reschedule or cancellation shows in the customer’s WhatsApp conversation, and the Appointment reminder scenario messages them the day before, with “I confirm” and “Change”. Calendly needs a paid plan for this. Your booking page also opens in the website chat bubble.

Does WYP.chat work with SnapCall?

Yes, as a set-up guided by WYP: we set SnapCall up with you, alongside WYP.chat, for claims whose outcome depends on evidence. Your team sends the guided-capture link from the conversation and copies the decision into the thread. There is no “Connect” button: a direct connection is planned with SnapCall’s API, with no date.

SnapCall with WYP.chat →

How does the Google integration work?

Each team member connects their own Google account. From a conversation, they offer a Google Meet appointment in their available slots, and they can import their Google contacts.

Does WYP.chat work with Ringover or Aircall?

With Ringover, yes: every call shows in the customer’s WhatsApp conversation, you call back in one click, and a missed call can get a WhatsApp message two minutes later, on the Team and Pro plans. Aircall is coming soon, on the same model.

Further reading

Pages WhatsApp Business APIPricingTeamworkSecurity

Sources

  1. Meta, WhatsApp Business Platform: developers.facebook.com/documentation/business-messaging/whatsapp/overview?locale=en_GB
  2. Meta, Messenger Platform: developers.facebook.com/documentation/business-messaging/messenger-platform?locale=en_GB
  3. Meta, Instagram messaging from a professional account: developers.facebook.com/documentation/instagram-platform/instagram-api-with-instagram-login/messaging-api?locale=en_GB
  4. Google, RCS for Business: developers.google.com/business-communications/rcs-business-messaging?hl=en
  5. Apple, Apple Messages for Business: register.apple.com/resources/messages/messaging-documentation/
  6. LinkedIn, getting access to the APIs (Microsoft Learn): learn.microsoft.com/en-gb/linkedin/shared/authentication/getting-access
  7. Telegram, bots: core.telegram.org/bots
  8. Slack, incoming webhooks: slack.com/intl/en-gb/help/articles/115005265063-Incoming-webhooks-for-Slack
  9. Ringover, using its API: support.ringover.com/hc/en-gb/articles/15206971712657-Using-our-API
  10. SnapCall, platform overview: snapcall.io
  11. Google, Google Calendar API overview: developers.google.com/workspace/calendar/api/guides/overview?hl=en
  12. Google, creating events with Google Meet: developers.google.com/workspace/calendar/api/guides/create-events?hl=en
  13. Google, People API (contacts): developers.google.com/people?hl=en
  14. Calendly, plans with API access: calendly.com/help/calendly-api-overview
  15. Calendly, embed options overview: calendly.com/help/embed-options-overview
  16. Cal.com, API v2 and API keys: cal.com/docs/api-reference/v2/introduction
  17. Cal.com, adding an embed to your web page: cal.com/help/embedding/adding-embed

Pages accessed on 10 and 11 October 2026.

All your channels in one inbox.

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While Meta reviews WYP.chat, our team connects your WhatsApp number with you.