WhatsApp for tradespeople

WYP.chat lets tradespeople receive quote requests, photos and job questions on WhatsApp, then answer them as a team from a computer or a phone, without passing the business phone around. Free plan, then €29 per month excl. VAT.

Your whole team, no seats to count. With 5 people, the Team plan costs €99 a month excl. VAT, the same as with one. You pay Meta directly for its messages, with no markup.

Updated on

Rachel Moore WhatsApp
Today
Hi, I’d like my bathroom redone, about 6 m². Here’s what it looks like now. 08:52
Photo · bathroom 08:52
Dan
Thanks for the photo. Can I come and measure up on Thursday at 3 pm? You’ll get the quote as a PDF the same day. 09:10
Thursday at 3 works. 09:12

For every trade: plumbers, electricians, joiners, builders, decorators, roofers, heating engineers, kitchen fitters.

What tradespeople do with WYP.chat

Quotes with photos

Customers send photos and measurements on WhatsApp. You give a first price without travelling.

Mike Turner WhatsApp
Today
Photo · wall to knock through Here is the wall to knock through, 3.2 m.
Thanks. Rough price tonight, then a visit for a firm quote.

Measure-up visits

Offer available slots from your Google Calendar in the conversation. The customer replies and the appointment goes into the calendar.

Janet Hill WhatsApp
Today
Could you come and measure up?
Thursday 10 am or Friday 2 pm?
Thursday 10 am.
Appointment Confirmed Kitchen measure-up Thu 15 Oct · 10:00–11:00 am 8 Park Road, Leeds Booked, see you on Thursday.

Job updates

Progress photos, customer questions and team replies in one conversation.

Mike Turner WhatsApp
Today
Photo · bathroom tiles Tiles are on, grouting tomorrow.
Great, thanks!

Quote follow-ups

When you add the “Quote sent” tag to a contact, a follow-up template goes out on its own 7 days later, once.

Richard Cole WhatsApp
Today
Hello, have you had a chance to look at our quote?

WhatsApp Business app or WYP.chat?

In the app, every chat lands in one list, on one main phone and up to 4 linked devices. With WYP.chat, each customer has their own conversation, each request has an owner and the team can see who replied. You can keep the app on the same number.

Need WhatsApp Business app WYP.chat
Replying as a team One main phone and up to 4 linked devices Unlimited users, each with their own login
Keeping jobs apart Every chat in the same list One conversation per customer, tagged by job or type of work
Knowing who handles what No assignment to a person One owner per conversation
Knowing who replied Not shown Visible to the team on every message
Discussing a job with colleagues In another group or in person Internal notes in the conversation, hidden from the customer
Response time Not tracked Tracked, with an alert (Team and Pro plans)
Following up quotes By hand Automatic message at the stage you choose

Receive photos and send a quote on WhatsApp

From the first photo to the PDF quote, everything happens in one conversation, whether you are in the office or on site.

  1. 1 The customer messages your number The request lands in the shared inbox, with their photos, videos and voice notes.
  2. 2 Ask the right questions Type / in the reply to insert a quick reply: address, type of work, photos.
  3. 3 Assign the request Choose who looks after this customer. An internal note briefs the team without the customer seeing it.
  4. 4 Book a visit if needed The “Meeting” button offers your available Google Calendar slots. The booking goes into your calendar.
  5. 5 Send the quote as a PDF Attach the file to your reply. It stays in the conversation, next to the customer’s photos.

Three quick replies ready to copy

Save them once for the whole team, then insert them with their shortcut.

/address

Hello, thanks for your message. Could you send me the address of the job, with the postcode?

/job

What work would you like done? Let me know the room, rough measurements and when you would like it done.

/photos

Could you send me 2 or 3 photos of the area, close up and from further back? A short video works too.

WhatsApp for plumbers

Customers often write in a hurry, with a photo.

Urgent leak
The customer sends a photo of the leak and their address. The first person free picks it up, and the response time is tracked.
Diagnosis from a photo
A photo of the boiler data plate or the tap helps you bring the right part.
Boiler service
Offer your available slots in the reply. The appointment goes into your Google Calendar.

WhatsApp for electricians

A photo of the fuse board often saves a wasted trip.

Tripping breaker
The customer sends a photo of the consumer unit. You judge how urgent it is before setting off.
Rewires and upgrades
Photos of sockets and the fuse board, plus a floor plan as a PDF: it all stays on the customer record for pricing.
Team jobs
The electrician on site and the office see the same conversation. An internal note records what was done.

Get started in three steps

You can keep your current WhatsApp number, and the WhatsApp Business app stays on your phone.

  1. 1 Create your workspace Email address and business name, no card needed.
  2. 2 Connect your WhatsApp number With your Meta account. While Meta reviews WYP.chat, our team connects it with you.
  3. 3 Invite your team Unlimited users: office staff, site leads, partners.

An AI agent for tradespeople

The WYP.chat AI agents most useful for this industry, one per mission. Your team always stays in control.

Coucou, welcome AI agent

Coucou AI agent

Welcome · Available

Answers first questions (service area, lead times, emergencies) from your information and passes pricing to your team.

Veilleur, after-hours AI agent

Veilleur AI agent

When you are closed · Available

In the evening and at weekends, replies right away with your reopening time, asks in a few words what the customer needs and passes the request to your team for when you reopen.

Chiffre, quotes AI agent

Chiffre AI agent

Quotes · Coming soon

Will gather the need, the photos and the measurements, then prepare a quote from your prices. Nothing will be sent without your approval.

Tournée, field visits AI agent

Tournée AI agent

Field visits · Coming soon

Will plan the day’s visits by area and tell each customer when you will arrive.

Coucou and Allô are available today on WhatsApp, Messenger, Instagram, Telegram and your website chat, and Veilleur replies when you are closed, with your reopening time. The other agents are coming soon.

Every AI agent, mission by mission →
Recommended plan

Solo, €29 per month excl. VAT

Unlimited conversations, campaigns and automated messages (quote follow-ups, reminders). Move to Team (€99) when you need more than one number.

See all pricing →

Questions from tradespeople

Can we keep the business WhatsApp number?

Yes. The number connects to WYP.chat through the official Meta API, and the WhatsApp Business app can stay on the phone. Customers keep writing to the same number.

Can site leads reply from their own phone?

Yes. WYP.chat works on phones and computers, with one login per person. Users are unlimited.

Can we receive photos and plans?

Yes. Photos, videos, PDF documents and voice messages arrive in the conversation and stay linked to the customer record.

How much does it cost for a tradesperson?

The Free plan covers 50 conversations a month. The Solo plan costs €29 per month excl. VAT, with unlimited conversations and automated messages.

What happens when we are on site?

The conversation waits in the shared inbox: the first available team member picks it up, and on the Team and Pro plans the response time is tracked. An alert goes off when it is overdue.

Can you send a PDF quote on WhatsApp?

Yes. Attach the PDF to your reply: the customer receives it and it stays in the conversation. WhatsApp allows this within 24 hours of the customer’s last message; after that, you first need an approved message template.

How do you keep jobs from getting mixed up?

Each customer has their own conversation, with an owner. A tag per job or type of work lets you filter the inbox.

Similar industries

  • WhatsApp for garages

    Reception and workshop see the same conversations: photos of the car, quotes approved in one tap, a message when the car is ready.

  • WhatsApp for estate agents

    Every buyer, tenant or seller enquiry has an owner, viewings go into Google Calendar and conversations stay with the agency.

  • WhatsApp for B2B services

    Every lead who writes on WhatsApp or website chat goes to the right rep, with their record, notes and Google Meet meetings.

How to do it in WYP.chat

Help centre articles that walk through each setting, screen by screen.

When you’re on site, a colleague answers WhatsApp quote requests

While Meta reviews WYP.chat, our team connects your WhatsApp number with you.