WYP.chat connects your agency’s WhatsApp number to a shared inbox: every buyer, tenant or seller enquiry has a negotiator in charge, the team can see who is replying, and viewings are booked in Google Calendar from the conversation. When someone leaves, the conversations stay with the agency. Free plan, then from €29 a month excl. VAT.
Your whole team, no seats to count. With 5 people, the Team plan costs €99 a month excl. VAT, the same as with one. You pay Meta directly for its messages, with no markup.
WhatsApp For estate agents: sales, lettings, property management, multi-branch agencies, new homes.
The buyer messages the number on the listing or in the window. The enquiry lands in the agency inbox and the negotiator for that area picks it up.
WhatsApp The “Meeting” button offers your available slots from Google Calendar. The viewing goes into your calendar, with a Meet link if it takes place by video.
WhatsApp A campaign goes to buyers tagged “2-bed centre” who have agreed to receive your new listings, and to nobody else.
WhatsApp Photos of the property, the energy certificate as a PDF, questions about the valuation: everything stays in the conversation, on the seller’s record.
WhatsApp The WhatsApp Business app runs on one main phone and up to 4 linked devices, with no way to assign chats. As soon as several negotiators reply, enquiries get mixed up or end up on personal phones. WYP.chat keeps one number for the agency and one conversation per client, each with an owner.
| What the agency needs | WhatsApp Business app | WYP.chat |
|---|---|---|
| Several negotiators on one number | One main phone and up to 4 linked devices | Unlimited users, each with their own login |
| Knowing who looks after which buyer | No assignment to a person | One owner per conversation, “Take” in one click |
| Keeping sales and lettings apart | Every chat in the same list | One number per team or branch (3 numbers on Team) |
| A negotiator leaves | Chats stay on their phone if they replied from their own | Conversations stay with the agency and move to a colleague |
| Booking viewings | Calendar checked separately | Free Google Calendar slots offered in the reply |
| Announcing a new listing | Broadcast lists, by hand | Campaign only to contacts who have opted in |
| Response time | Not tracked | Tracked per team or number, with an alert when it is missed (Team) |
When every negotiator replies from their own phone, the conversations leave with them. With WYP.chat, the agency keeps one number and everyone replies with their own login, from a computer or a phone.
Every enquiry has an owner and the team can see who is on it. Enquiries are shared out by hand: a negotiator clicks “Take”, or the branch manager assigns the conversation.
Each negotiator connects their own Google account. WYP.chat only reads their available slots: colleagues never see the details of their calendar.
Google Calendar, Meet and Contacts →A “just listed” alert is a marketing message: it may only go to contacts who have agreed to it. WYP.chat leaves everyone else out of the send, along with anyone who has replied STOP.
WhatsApp campaigns →WhatsApp’s policy forbids asking for full payment card numbers, bank account numbers or ID numbers in the conversation. Under the GDPR, you should also only collect the data you need.
You keep the agency’s number, and the WhatsApp Business app can stay on its phone.
The WYP.chat AI agents most useful for this industry, one per mission. Your team always stays in control.
Answers first questions (documents needed, office hours, how a viewing works) from your sources, then hands over to the team.
Will offer viewing slots from your calendar and send the reminder the day before.
Will follow up at the right time with a buyer or seller who has gone quiet.
Coucou and Allô are available today on WhatsApp, Messenger, Instagram, Telegram and your website chat, and Veilleur replies when you are closed, with your reopening time. The other agents are coming soon.
The catalogue of 18 AI agents →3 WhatsApp numbers, teams, response times and Slack, unlimited negotiators. A single-branch agency on one number starts on Solo (€29); a network moves to Pro (10 numbers).
The app runs on one main phone and 4 linked devices, with no chat assignment and no response-time tracking. With several negotiators, enquiries get mixed up or end up on personal phones. WYP.chat adds the shared inbox, an owner for each conversation and a history that stays with the agency.
No. Everyone replies on the agency’s number with their own login. If you would rather keep teams or branches apart, the Team plan takes 3 numbers and Pro 10, each linked to a team.
WYP.chat is not connected to any portal. Buyers who message your WhatsApp number arrive in the shared inbox, as do Instagram, Messenger and Telegram messages, your website chat and emails from your contact address forwarded to WYP.chat.
Only to those who have agreed to receive them: WhatsApp requires it, and so do EU rules on electronic marketing. WYP.chat automatically leaves out contacts without consent and anyone who has replied STOP.
Put the agency number on your boards, in the window and on your website, and reply quickly: the response time is tracked and an alert goes out when it is missed. Contacts who came from a Click-to-WhatsApp ad are flagged in the conversation.
The Free plan covers 50 conversations a month. Solo costs €29 a month and Team €99, excl. VAT, with unlimited users. Meta charges separately for marketing messages; your replies within 24 hours stay free up to 1,000 a month per number.
Each client is assigned to the person handling their file, others only see their own team and sensitive actions are logged. Sensitive documents stay in your secure tool.
Every lead who writes on WhatsApp or website chat goes to the right rep, with their record, notes and Google Meet meetings.
Quote requests, photos and site questions on WhatsApp, handled by several people from a computer or phone, without sharing the company phone.
Help centre articles that walk through each setting, screen by screen.
Pages accessed on 10 October 2026.
While Meta reviews WYP.chat, our team connects your WhatsApp number with you.
