WYP.chat connects your garage’s WhatsApp number to a shared inbox: reception and the workshop see the same conversations, receive photos of the car, send quotes with reply buttons and tell customers when their car is ready. Free plan, then €29 a month excl. VAT, with no charge per user.
Your whole team, no seats to count. With 5 people, the Team plan costs €99 a month excl. VAT, the same as with one. You pay Meta directly for its messages, with no markup.
WhatsApp Who it is for: independent garages, body shops, tyre and fast-fit centres, service centres, motorcycle garages, franchised dealers.
Four moments when your customers already message you, and what the team does with those messages in WYP.chat.
A customer asks for a service slot. The “Meeting” button offers your available Google Calendar slots, and the booking goes into the calendar.
WhatsApp A warning light, a noise when braking, a dent in the door: the customer sends a photo, a video or a voice note. The workshop gets an idea before the booking.
WhatsApp The quote goes out as a PDF, followed by a message with buttons. The customer’s answer stays in the conversation, with the date and time.
WhatsApp A message template approved by Meta tells the customer, even if they have not written for days.
WhatsApp A worn part turns up mid-job? The customer approves with one tap, with no unanswered calls while the car waits on the lift.
WhatsApp allows these free-form messages within 24 hours of the customer’s last message. After that, a Meta-approved template has to reopen the conversation first.
When the car leaves the workshop, the customer finds out on WhatsApp instead of from a voicemail.
Plenty of garage management systems advertise “WhatsApp integration”. Often it is a wa.me link: the software opens WhatsApp with a pre-filled message, someone sends it by hand, and the customer’s reply comes back to a single phone.
A service or MOT reminder brings customers back, as long as they have agreed to hear from you. Meta requires that opt-in before you message them first.
The WhatsApp Business app runs on one main phone and up to 4 linked devices, with no way to assign conversations. WYP.chat opens the same number to the whole team, and the app can stay on the phone.
| Need | WhatsApp Business app or wa.me link | WYP.chat |
|---|---|---|
| Several people replying | One main phone and up to 4 linked devices | Unlimited users, each with their own login |
| Reception and workshop | Everyone reads everything, nobody owns it | One owner per conversation, internal notes for the workshop |
| Photos of the car | In one phone’s gallery | Attached to the customer’s record |
| Quote approval | An “ok” lost in the chat | Reply buttons, dated answer in the thread |
| Saying the car is ready | Typed by hand | Approved template, sent by a team member or a scenario |
| Replies to the software’s message | Come back to one phone | Land in the shared inbox |
You can keep your current WhatsApp number, and the WhatsApp Business app stays on the garage’s phone.
The WYP.chat AI agents most useful for this industry, one per mission. Your team always stays in control.
Answers customer questions (opening hours, services, dropping off the car) from your sources and hands over for a quote or a car’s status.
Will offer workshop slots from your calendar, confirm them and handle rescheduling.
Will gather photos and a description of the fault to prepare a quote from your prices, for you to approve.
Coucou and Allô are available today on WhatsApp, Messenger, Instagram, Telegram and your website chat, and Veilleur replies when you are closed, with your reopening time. The other agents are coming soon.
WhatsApp AI agents by industry →Unlimited conversations, custom scenarios and reminder campaigns. Move to Team (€99 excl. VAT) to split reception, workshop and body shop into teams with their own response times, or for 3 numbers.
By replying quickly where they write. With WYP.chat, an enquiry that arrives on WhatsApp is visible to the whole team and the first person free takes it. The “Review after resolution” scenario sends your Google listing link to happy customers, and for Click-to-WhatsApp ads, WYP.chat shows which ad brought in each conversation.
The app runs on one main phone and up to 4 linked devices, every chat lands in the same list and nobody owns them. With the API, which WYP.chat uses, those limits go, but a message sent more than 24 hours after the customer’s last message must be a paid, Meta-approved template.
Yes. Send the quote as a PDF, then a message with buttons such as “I accept” or “I have a question”. Their answer stays in the conversation, dated. For a big repair, keep the signed job card in your software as well.
Within 24 hours of the customer’s last message, a free-form reply costs nothing, up to 1,000 a month per number. After that you need a utility template, which Meta charges for at the rate of the customer’s country. WYP.chat is free up to 50 conversations a month, then €29 a month excl. VAT on Solo.
Yes. WYP.chat does not handle job cards or invoices. It receives and shares out WhatsApp messages, including replies to messages your software sends from the garage’s number.
Yes, from their phones, each with their own login. They send photos and videos to the customer, and leave reception an internal note the customer never sees.
Every enquiry from a listing or an ad has its salesperson: test drives get booked, part-exchange photos land in the conversation and finance stays with the salesperson.
Quote requests, photos and site questions on WhatsApp, handled by several people from a computer or phone, without sharing the company phone.
Every lead who writes on WhatsApp or website chat goes to the right rep, with their record, notes and Google Meet meetings.
Help centre articles that walk through each setting, screen by screen.
Pages checked on 10 October 2026.
While Meta reviews WYP.chat, our team connects your WhatsApp number with you.
