WYP.chat lets a hair or beauty salon take appointment requests on WhatsApp and answer them as a team, from the reception computer or each stylist’s phone. You offer your available slots from Google Calendar, send reminders, and fill a cancelled appointment with a campaign to the clients who opted in.
Your whole team, no seats to count. With 5 people, the Team plan costs €99 a month excl. VAT, the same as with one. You pay Meta directly for its messages, with no markup.
WhatsApp For salons of every kind: hair salons, barbers, beauty salons, nail bars, brows and lashes, spas and massage.
A client asks for a slot. You offer the available slots in your Google Calendar, she replies, and the appointment lands in the calendar.
WhatsApp Something came up? The client messages, and whoever is free offers another slot. Nobody has to put the hairdryer down.
WhatsApp The conversation is assigned to the right person. An internal note keeps the colour formula, hidden from the client.
WhatsApp Last-minute cancellation? A campaign tells the clients who agreed to hear from you. The first to reply gets the slot.
WhatsApp With the WhatsApp Business app, messages arrive on the salon phone, usable on one main device and up to 4 linked devices, and nobody knows who replied to whom. WYP.chat keeps the same number and gives every team member their own access.
| Need | Salon phone | WYP.chat |
|---|---|---|
| Replying while you work | The reception phone, one main device and up to 4 linked devices | Unlimited users, each with their own login, on computer or phone |
| Knowing who handles a request | No assignment | One owner per conversation |
| Remembering a client’s preferences | Scroll back through the chat | Contact card, labels and internal notes |
| Offering a slot | Open the diary, copy the times | “Meeting” button: available slots from Google Calendar, booking created |
| Announcing a available slot | Broadcast lists in the app | Campaign to clients who opted in, with results |
| Not typing the same thing daily | Type it again | Shared quick replies, inserted with “/” |
Each team member connects their own Google account: the stylist who replies offers her own slots, and colleagues never see the details of her calendar.
Google Calendar, Meet and Contacts →A reminder the day before cuts down on no-shows. With Calendly or Cal.com connected, the “Appointment reminder” scenario sends it automatically the day before, with “I confirm” and “Change” buttons. Otherwise it goes out from the conversation, in one click with a quick reply.
A campaign sends an approved template to a group of clients chosen by label or segment, such as “Waiting list” or “Saturday regulars”.
Booking systems such as Fresha, Booksy or Treatwell run the diary and online booking. WYP.chat does not connect to them: it handles the conversations, which those tools do not share between several people.
Clients send inspiration photos, you send back the result: it all stays in the conversation. Posting a client’s photo on Instagram or your website is a different matter.
The WYP.chat AI agents most useful for this industry, one per mission. Your team always stays in control.
Answers common questions (services, opening hours, directions) from your information and hands over for an appointment or an exact price.
Will offer slots from your calendar, confirm them and send the reminder the day before.
Will thank clients after their appointment and ask for a review.
Coucou and Allô are available today on WhatsApp, Messenger, Instagram, Telegram and your website chat, and Veilleur replies when you are closed, with your reopening time. The other agents are coming soon.
WhatsApp AI agents by industry →Unlimited conversations, unlimited users, campaigns and automated messages. Several salons or numbers: Team (€99 excl. VAT).
Yes. The number is connected to WYP.chat through Meta’s official API, and the WhatsApp Business app can stay on the salon phone. Clients keep messaging the same number.
Yes, each with their own login, on the salon’s number: their personal number never shows. Users are unlimited on every plan.
No. Your booking software keeps the diary; WYP.chat handles WhatsApp, Instagram and website chat conversations as a team. There is no connection between the two today.
Yes, with Calendly or Cal.com connected: the reminder goes out automatically on WhatsApp the day before, with “I confirm” and “Change” buttons. Otherwise it goes out from the conversation, in one click with a quick reply.
The app runs on one main device and up to 4 linked devices, with no assignment and no record of who replied. Follow-ups are manual. WYP.chat adds exactly that, on the same number.
The Free plan covers 50 conversations a month. Solo costs €29 a month excl. VAT, with campaigns. Meta charges for its messages separately: your replies within 24 hours are free up to 1,000 a month per number, and templates are paid.
Front desk only: booking and moving appointments, reminders, opening hours and directions. No medical information goes through WhatsApp.
Trial requests, membership questions and timetable changes, handled by reception and coaches. Follow-ups only go to people who opted in.
Office staff and instructors share the driving school’s WhatsApp: a lesson moves using Google Calendar slots and a scenario reminds learners of their test.
Help centre articles that walk through each setting, screen by screen.
Official pages checked on 10 October 2026. Practical pointers, not legal advice.
While Meta reviews WYP.chat, our team connects your WhatsApp number with you.
