WYP.chat connects Calendly to your WhatsApp conversations. Every booking, reschedule or cancellation shows in the customer’s conversation and on their record, and the Appointment reminder scenario messages them on WhatsApp the day before, with “I confirm” and “Change”. You need a paid Calendly plan and a token you paste once.
One customer books, another moves their slot, a third does not turn up: the team sees it in the conversation where they already reply.
At 6 pm the day before, the customer gets a WhatsApp message with two buttons. If they reply “Change”, they get the link to pick another slot.
WhatsApp The appointment line says whether it was booked, rescheduled or cancelled, and Calendly no-shows are noted too. The contact record lists upcoming and past appointments.
WhatsApp When a customer asks for an appointment, the Appointment booking scenario and the AI agent send them your Calendly page. The confirmation then arrives in the thread.
WhatsApp 
Coucou AI agent The integration uses Calendly’s official API. You paste a personal access token into WYP.chat, which checks it and subscribes to your bookings itself: no webhook to set up.
The same appointment, booked on your Calendly page the evening before.
| Step | Without the integration | With Calendly in WYP.chat |
|---|---|---|
| Know who booked | Open Calendly or the confirmation email | The appointment in the customer’s conversation |
| Remind the customer | Message each one, or an email reminder | WhatsApp message the day before, with two buttons |
| Move an appointment | Swap messages to find a slot | “Change” sends Calendly’s reschedule link |
| See the customer’s history | Search in Calendly | Upcoming and past appointments on the contact record |
At 6 pm the day before, the Appointment reminder scenario sends the customer a WhatsApp message with “I confirm” and “Change”. The day and time are set in the appointment date trigger.
Turn on the appointment reminder, step by step →A few minutes, once for the whole workspace: the token is created in Calendly and pasted into WYP.chat.
For the workspace owner and admins, on every WYP.chat plan. According to Calendly, webhooks need a paid plan (Standard, Teams, Enterprise…): on the Free plan, WYP.chat refuses the connection and tells you so.
So you know what to expect:
The Calendly integration is included in every WYP.chat plan, from the Free plan, with unlimited users. On the Free plan, each reminder costs 2 credits (automated message). Your Calendly subscription stays with Calendly, on a paid plan.
Yes. According to Calendly, webhooks need a paid plan: Professional, Standard, Standard Plus, Teams, Teams Plus or Enterprise. On the Free plan, WYP.chat refuses the connection and tells you so, and your booking page still works in your website chat bubble.
No. The booking is logged in their conversation, but WYP.chat never writes to them on its own. The only automatic message is the day-before reminder, if the Appointment reminder scenario is active.
WYP.chat sends them the reschedule link provided by Calendly: they pick another slot themselves, and the change then arrives in the thread. Without a link, the conversation goes to the team.
Not yet. Today WYP.chat sends the link to your Calendly page, from the Appointment booking scenario or the AI agent, and the booking comes back to the conversation.
No. Only appointments booked, rescheduled or cancelled after the connection reach WYP.chat.
Every Cal.com booking in the customer’s conversation, and a WhatsApp reminder the day before with “I confirm” and “Change”.
Offer a available slot from your calendar in the conversation: the appointment is created with its Meet link.
A trigger, then steps that send, ask a button question, wait or hand over to your team. No code, with a gallery of ready-made scenarios.
A chat bubble in your colours, installed with one line of code. An AI agent can answer while you are away, and visitors who left get the reply by email.
The industries where this helps most, and why.
The client books online, gets the reminder the day before and moves the slot themselves.
The patient confirms the day before with one button, and reception sees the booking in their conversation.
The first meeting booked on your page lands in the thread, with the service and the host.
Every booked lesson gets its WhatsApp reminder, and a learner who cannot come picks another slot.
Help centre articles that walk through each setting, screen by screen.
Pages accessed on 11 October 2026.
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