Orders and products

Send a proposal to accept

Updated on 1 min read

Prepare a proposal (products, discount, delivery, validity): the customer accepts it with a button, and the order confirms itself.

Steps

  1. In the conversation, click Order, then the Proposal tab.
  2. Add the products, any discount, the Delivery date and the Valid until date.
The Proposal tab of the order window, with its validity date
  1. Click Save and send the proposal: the customer receives the summary then two buttons, Accept and Change (in their language).
  2. If they accept, the order is confirmed and whoever created the proposal is notified. If they ask for a change, the proposal stays open and its creator is notified too. Send the proposal again sends it to the customer once more.

Related articles

  • Receive and confirm an order Take orders through the WhatsApp cart, by message or by voice: WYP.chat turns each one into a record counted in boxes, with a delivery date and a summary.
  • Import your product base Import your price list once: your products are then used for orders, proposals, product messages and the WhatsApp catalogue.